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Here are many of the Frequently Asked Questions about the shows each year...

We get TONS of email. Please review the FAQ and other pages before submitting requests. This FAQ is updated frequently. If your question isn't covered here, Email us!

How can I get tickets to the show?
You'll find forms and info, including ticket cost, on the Tickets page. Tickets are available through Eventeny up to, and during, Chiller Theatre. You may also purchase tickets at the door

If I buy tickets at the door, can I use a credit card?
All credit card sales can be completed through Eventeny, including at the door through our QR code.

I bought Sunday tickets... can I use them on Friday (or) Saturday?
As we're now using Eventeny software for our tickets, if you purchase a ticket for a day, and realize you want to change dates, upgrade, or add additional days, we've allowed all through our ticket service. Once purchased if you then click into your ticket details, you'll see the "Need to make a change or switch tickets?" option.

Are we allowed reentry to put stuff bought away?
Certainly! You are given a wristband to wear which allows you to leave and come back at any time.

I see your page said no strollers, what about if you are handicapped and use a Power Scooter?
Am I allowed to come?
Yes, Wheelchairs & Scooters are ok.
 

I filled out a VENDOR'S APPLICATION for a table but never get a reply to send in payment?
In the event you don’t hear back from us, please send a follow-up email as we try to reply to all vendor applications,
even if we have no room for our upcoming show and will use your info for future Chillers.

How do I get to the show?
You'll find directions to the Hotel at the Directions Page.

I would like a PRESS PASS for this event?
Press passes must be submitted at least 2 months prior to the event. We do NOT give press passes to websites. Press Passes are for TV, Radio & Print Media ONLY with 2 forms of proof with byline.

Will such-and-such be there?
As soon as we get confirmation of appearance, Guests are instantly put on our guests page. Keep checking back as the show dates get closer! ALL GUEST APPEARANCES are subject to last-minute cancellation due to work commitments (or health). This is unavoidable when booking guests who are in-demand or current industry professionals. Cancellations, if any, will be reported on the main page.

How much do guests charge for autographs?
Guests set their own prices...

(and if they tell you the Show sets the prices, call um' on it!! It isn't true! In the event ANY guest tells you this, PLEASE contact any of the Senior Staff at the show IMMEDIATELY!! We will take care of the matter on the spot and there will be a good chance that guest will be removed from the show!)

The majority of Guests charge for autographs. Almost all have a nice selection of photos to purchase and
have signed. As for signing things you bring in, each Guest makes their own decision on whether they sign them
or not. You will have to check with them. Also be aware that some Celebrities are now charging to have their
pictures taken with them! Bottom line: The fans set the prices! (If you think they're too high, and you decide
to pay it anyway, then they have no reason to adjust prices. - Ygor)

I can't make it to the show - can you get autographs for me?
Chiller Theatre does not retrieve autographs for fans. Many Chiller guests reappear. If you really need an autograph, you might want to ask someone you know is going to the show.

Will guests be signing at times or all weekend?
Unless otherwise noted on the Guest page, guests are scheduled to appear and sign all three days. Most guests sit at a table throughout the weekend. As for early admission, all guests "agree" to be available during the extra hour, but not all actually do.
 
Will there be official Photo Shoots & if so can you order tickets beforehand?
Any photo shoots that are planned during the Expo will have information and details posted on the main page.

If I purchase tickets for one of the Photo Shoots, do I still need to purchase tickets to the
convention itself as well?
Yes.

Where are the photo ops taking place?
Check the map in the program book centerfold for the room location!

If the guest has a Photo Shoot, does that mean you can't get an autograph or photo at their table?
Guests will be available at their table UNLESS specifically noted on the guest page that they're only doing
a photo-op or a Q&A.

You say the Guests list has been started but I don't see them listed?
Your web-browser cache is showing the old page... try holding down the CTRL key while you refresh the page, and the newest page should show up.
I'm working on a project, can you get me in touch with one of your guests?
Chiller Theatre cannot, and will not, give out any information about any of our guests.

The schedule for Saturday says 10-7pm, but then there is a Costume contest at 8PM?
What is the real Sat. nite schedule?
The normal convention, (i.e. Guests and Vendors areas), end at 7pm. There is an after party event consisting of a
Costume Contest (Oct. Only) & Live music that goes on late into Saturday night.

I want to see the bands playing Saturday night. Does admission include this?
If you have tickets for the Saturday show, it includes admission to Saturday night's events. Wristbands WILL be checked, so don't throw them away after the regular convention day is over!!

I'm attending Sunday, but want to see the bands playing Saturday night. Can I get a wrist band that late?
We do not sell tickets for just the bands separately. This is a private show for convention attendees only. Because of space restrictions a convention ticket does not guarantee admittance to the music parts of the show.

When is the Costume Contest?
The Costume Contest is judged during Saturday night's events in Oct. only. Usually around 7:30/8pm. (again, check the main page for exact times).

Can I smoke at the expo?
There is no smoking in the Hotel any longer.

I don't have money, but am willing to work my way to go to Chiller. Can I work for the tickets?
Chiller Theatre has a staff of its own, but is always looking to add volunteers.

How can my band play at Chiller?
You can e-mail us with links to an mp3/4 or video, or send an info kit and CD for our consideration.
Please note that we only use rock and related bands. No rap, reggae, disco, you get the point...

Horror-Thon
PO Box 55
Middlesex NJ, 08846

I e-mailed you yesterday with no response!!
We receives numerous e-mails, so response time can take up to 72 hours, but it is usually within 36 hours. If you don't hear from us within 3 days, or if your request is urgent, then feel free to badger us again. Note: if the question is answered here and you were too lazy to check here first, we do love to delete messages!

How much money should I budget for the show?
We're not sure what your spending habits are, but keep in mind that you will need money for:

  • Admission to the show
  • Food and other essentials
  • Autographs and guest items
  • Merchandise you plan to buy
  • Hotel room/transportation
  • Incidentals/last minute buying

There is an ATM available at the hotel. Once you have budgeted, we suggest bringing a little extra, just in case.

Chiller Theatre Safety Guidelines:
Cosplay & Prop Weapons Policy:

. All costume props to be inspected and tagged with a brightly colored band at a designated desk before entering Chiller.

. All functional projectile weapons, live steel, sharp edges, and explosives are banned.

. Replica firearms must have a highly visible orange tip and be completely incapable of firing projectiles.

Code of Conduct & Anti-Harassment:

. Cosplay Is Not Consent: Touching, photographing, or recording cosplayers without verbal permission is strictly prohibited.

. Zero Tolerance: Immediate badge or wristband revocation and venue ejection for harassment, stalking, or
discriminatory behavior.

. Badge Visibility: All attendees, vendors, and staff are required to display their official event badge, or wristband
visibly at all times.

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